Returns and Refund Policy

At Balari Fitness, we are committed to delivering exceptional products and services that support your fitness journey. Please read our returns and refund policy carefully to understand your rights and responsibilities when shopping with us.

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Physical Products

We offer a 14-day replacement or store credit guarantee on all physical products. 

To be eligible for a return:

Items must be returned within 14 days of delivery.

All returned items must be in original condition, unused, unworn, and with all original packaging and any free gifts included.

Returns must be sent at the customer’s expense after reaching out to our team via the Contact us now form.

Please Note:

Balari Fitness reserves the right to refuse replacement or credit if the returned item is found to be damaged, worn, or soiled upon inspection.

Items purchased on sale or using a coupon code will incur a restocking fee of AUD $20 per item returned, unless the product is found to be faulty or damaged upon arrival. Photo evidence will be required.

If your item arrives faulty or damaged, we will replace it free of charge.

All return shipping costs are the responsibility of the customer.

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Service-Based Products

All service-based products, including coaching, training, and programs, are non-refundable.

We understand that life can be unpredictable. If you experience extenuating circumstances, please reach out to us via the contact us link. We genuinely value our community and will always do our best to find a fair and reasonable solution.

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If you have any questions regarding our policy, don’t hesitate to contact us. We’re here to help!

Balari Fitness Team